Organize documentation by task
Readers usually arrive with a question such as how to find a discussion, adjust visibility, publish accessible media, understand a moderation notice, or prepare content for migration. Task-based categories are more useful than an internal list of system components. Each article should state the goal, prerequisites, steps, expected result, and related privacy or accessibility considerations.
Use one concept per article and link related tasks at the end. A short overview can connect profiles, feeds, discussions, groups, events, and media without forcing every detail onto one page. Descriptive titles and stable paths help both search and direct reference.
Write instructions that can be followed
Begin with the member's language and name controls exactly as they appear. Present steps in order, place cautions before the action they affect, and explain what success looks like. Screenshots can help orientation, but instructions should not depend on an image alone. Interfaces change, and some readers cannot perceive visual detail.
Do not ask readers to expose private information while diagnosing a problem. Examples should use invented, non-identifying material. Any record used for testing should be limited to what the task requires and removed according to a documented retention practice.
Cover foundational community workflows
Core articles should explain how spaces are structured, how members choose appropriate audiences, how discussions differ from chat, and how events connect to durable resources. Steward material should document content review, escalation, revision history, and recovery procedures without publishing sensitive enforcement details.
The restored guides on discussions and chat, media sharing, and moderation and governance provide substantive background for these workflows. They are educational pages rather than instructions for an active rSitez installation.
Make privacy guidance concrete
Documentation should identify who can see a profile field, post, image, group, event response, or report. Explain visibility before the publishing step and describe how to change it later. Avoid absolute security promises. State the purpose and limitation of each safeguard.
The federal privacy and security guidance provides practical material about collecting and protecting information. Community documentation should translate such principles into ordinary choices while remaining consistent with the actual system behavior.
Include accessible alternatives
Knowledge articles need logical headings, clear links, readable contrast, keyboard access, and text alternatives for meaningful images. Video demonstrations need accurate captions and an equivalent written path. Error guidance should identify the problem and a safe next step rather than relying on color or a numeric code alone.
The web accessibility evaluation guidance explains why automated tests, expert review, and evaluation with users are complementary. Documentation itself should be included in accessibility review.
Maintain an honest lifecycle
Every article should have an owner, a review trigger, and a visible status when information is historical or obsolete. Product changes, policy revisions, and repeated reader confusion should prompt review. Merge duplicates rather than allowing contradictory versions to remain equally prominent.
When a platform is no longer operating, the knowledge base should stop presenting transactional steps as available. Historical documentation can still explain concepts, preserve context, and support research. That is the purpose of this restored page: to retain the legitimate legacy path while clearly separating educational value from an active service.